You can delete individual records from a data backup job to ensure that they're no longer being stored by Gearset. This process will delete all records of the ID from all the backup runs that Gearset has stored. This not only helps you meet legal obligations (for example under GDPR compliance) but may also be required as part of your contractual obligations with your customers.

The first step is to find the Salesforce ID for the record you want to delete.

You should be able to get the ID at least from one of the backup job runs. Select to View records for the run that includes the record being deleted from the org and look for that specific record (you can use the filters to narrow it down). Once you find the record, you can make a note of the ID.

Once you know the ID of the record you wish to delete you can delete it from the data backup job dashboard.

Any deleted records will be listed in the Audit history tab in the backup job with details about which Gearset user made the request and when, as well as when it was processed.

Deleting a record from a job's history in Gearset does not prevent it from being re-downloaded in the future, and does not remove it from Salesforce. You should ensure the record is also deleted from the source Salesforce org as well as Gearset's backup jobs. 

If the record still exists in the source org, the next time the backup job runs the record will be re-captured in the job. If this happens, you can repeat the steps above to delete the record again.

Deleting a record from a data backup job is irreversible. Once it has been deleted, it is removed from our systems and Gearset will be unable to restore it.