Gearset

You can link Jira tickets, Azure DevOps work items and Asana Tasks to a deployment in Compare and Deploy. When the deployment completes, Gearset posts an update to each linked ticket.

Compare and Deploy currently supports Jira, Azure DevOps and Asana Tasks.

Connect your ticket system first. See <a href="https://docs.gearset.com/en/articles/17338885-connecting-a-ticket-system-to-gearset">Connecting a ticket system to Gearset</a>.

On the <code>Summary of items to deploy</code> page, go to the <code>Issue tracking</code> section. As shown below:

1. In the <code>Jira updates</code> panel, select a project in <code>Search all Jira projects</code>.
2. Select a ticket in <code>Select a Jira ticket</code>. You can search by title, description, or ticket reference, for example <code>PROJ-123</code>.

The ticket shows under <code>Associated tickets</code>.

When the deployment completes successfully, Gearset posts a comment on each linked ticket with details of what was deployed. Each team member's comments show under their own Jira account.

1. In the <code>Azure DevOps Work Items</code> panel, select an organization in <code>Search all organizations</code>.
2. Select a work item in <code>Select a work item to update</code>.

The work item shows under <code>Associated work items</code>.

Gearset currently supports work items in Azure DevOps Cloud organizations only.

1. In the Asana panel, click on <code>Select Asana Task to update</code>
    
   
    
2. You can search or select from the visible tasks.

Can I add the deployed items to the ticket?

Yes. Turn on one or both toggles in the panel:

<code>Append validation items to ticket(s)</code> adds the items from a validation.

<code>Append deployment items to ticket(s)</code> adds the items from a deployment.

- <code>Append validation items to ticket(s)</code> adds the items from a validation.
- <code>Append deployment items to ticket(s)</code> adds the items from a deployment.

Yes. Turn on <code>Require issue tracking</code> in the <code>Deployment settings</code> on your <code>My account</code> page. Each Compare and Deploy deployment and pull request then needs a linked ticket.

Yes. Click the cog icon on the panel for your ticket system. 

In the deployment preferences window, turn each option on or off, then click <code>OK</code>.

<a href="https://docs.gearset.com/en/articles/17338885-connecting-a-ticket-system-to-gearset">Connecting a ticket system to Gearset</a>

<a href="https://docs.gearset.com/en/articles/17338886-ticket-system-connections-and-permissions-in-pipelines">Ticket system connections and permissions in Pipelines</a>

<a href="https://docs.gearset.com/en/articles/9155775-running-your-first-comparison">Running your first comparison</a>

<a href="https://docs.gearset.com/en/articles/2288721-contacting-gearset-support">Contacting Gearset support</a>

- <a href="https://docs.gearset.com/en/articles/17338885-connecting-a-ticket-system-to-gearset">Connecting a ticket system to Gearset</a>
- <a href="https://docs.gearset.com/en/articles/17338886-ticket-system-connections-and-permissions-in-pipelines">Ticket system connections and permissions in Pipelines</a>
- <a href="https://docs.gearset.com/en/articles/9155775-running-your-first-comparison">Running your first comparison</a>
- <a href="https://docs.gearset.com/en/articles/2288721-contacting-gearset-support">Contacting Gearset support</a>

How to link Jira issues, Azure DevOps work items, or Asana tasks to a Compare and Deploy deployment, and what Gearset posts.

Linking tickets to deployments in Compare and Deploy

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Option	Jira	Azure DevOps	Asana
Include deployment notes in ticket comments	✓	✓	✓
Include source and target in ticket comments	✓	✓	✓
Only post comment to [ticket system] ticket when deployment succeeds	✓	✓	✗
Attach a deployment report to ticket when deployment succeeds	✓	✗	✗

Linking tickets to deployments in Compare and Deploy

How do I link tickets to a deployment?

Jira Issues

Azure DevOps Work Items

Asana Tasks

Can I add the deployed items to the ticket?

Can I make my team link a ticket?

Can I change what Gearset posts?

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